Terms & Conditions

Welcome to Godelas!

Thank you for visiting Godelas! We are delighted to have you here. These Terms and Conditions (“Terms”) are designed to ensure a seamless and enjoyable experience while using our website www.godelas.com (the “Website”) and services provided by Mahalakshmi Electricals (“we,” “us,” “our”). By accessing or using our Website, you agree to these Terms. If you have any questions, feel free to reach out to us.

Definitions

  1. User/You: Refers to our valued visitors and customers accessing or using the Website.
  2. We/Us/Our: Refers to Mahalakshmi Electricals and its brand, Godelas.
  3. Services: Includes the wide range of electrical products, LED lights, hardware, and related services we offer to make your life brighter and more convenient.

Using Our Website

  1. Eligibility: By using the Website, you confirm that you are at least 18 years old or have parental/guardian consent. We are excited to serve customers of all ages responsibly!
  2. Account Creation: Creating an account with us is quick and easy. By doing so, you gain access to a smoother shopping experience and exclusive updates.
  3. Prohibited Activities: (i) While we encourage exploration, please refrain from any activities that disrupt the Website or violate laws. (ii) Your safety and trust are our priority, so let’s keep this space secure for everyone.
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Orders and Payments

  1. Placing Orders: Placing orders with us is simple. Once placed, we’ll work diligently to ensure a prompt and accurate delivery.
  2. Pricing: Our prices are transparent and inclusive of applicable taxes, ensuring you get great value for your money.
  3. Payment: Payments are securely processed through PhonePe and other supported gateways, giving you peace of mind.
  4. Cancellation: If you need to cancel an order, we’re here to assist before shipment. Refund policies are designed to prioritize your convenience.

Shipping and Delivery

  1. Delivery Areas: We are thrilled to deliver across India to bring our products to your doorstep.
  2. Delivery Timeline: We aim to deliver promptly, and our team works hard to minimize any delays.
  3. Shipping Charges: Transparent shipping charges are displayed at checkout to avoid surprises.

Returns and Refunds

  1. Eligibility: We’re confident you’ll love our products, but if needed, returns are accepted within 7 days in original condition.
  2. Process: Our customer support team is happy to assist you with a hassle-free return process.
  3. Refunds: Refunds are processed quickly and securely within 7-10 business days.

Intellectual Property

The content on our Website is thoughtfully created to enhance your experience. Please respect our intellectual property by refraining from unauthorized use or reproduction.

Limitation of Liability

We strive for excellence, but unforeseen issues can arise. We are not responsible for:

  1. Losses caused by improper use of products.
  2. Indirect, incidental, or consequential damages from Website use.
  3. Delays or issues due to factors beyond our control.

Governing Law and Dispute Resolution

  1. Jurisdiction: These Terms are governed by the laws of India.
  2. Dispute Resolution: We’re committed to resolving disputes amicably. If necessary, arbitration in Bengaluru, Karnataka, will follow the Arbitration and Conciliation Act, 1996.

Updates to Terms

We aim to continuously improve and may update these Terms to reflect that commitment. Changes will be communicated clearly, and your continued use of the Website means you agree with the updates.

Contact Us

We’re here to help! For any questions or concerns, feel free to reach out:

  1. Firm Name: Mahalakshmi Electricals
  2. Email: brkumarmahalakshmi@gmail.com
  3. Phone: +91 9353072758
  4. Address: No 10, Madhuban, Bellimutta Road, Cottonpet, Bengaluru, 560053

Thank you for choosing Godelas! We’re excited to brighten your home and make your shopping experience delightful.

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